26 Steps to… Team Leading
Who is this for?
Supervisors, team leaders and other front line managers. It is suitable for those who are newly promoted into their role as well as existing managers who wish to recalibrate their skills and knowledge. It can be used by aspiring managers if they have suitable responsibilities.
- Team leaders can immediately use the quality management practices in everyday situations
- A rigour and reliability to front line management work
- The programme is approved by the Institute of Leadership and Management (ILM) ensuring the materials and content are high quality
Which industry does this toolkit suit?
The toolkit is in use in councils, government, housing associations and the NHS but can be applied to all sectors. Companies who have used it or are using it include Hackney Learning Trust, Peugeot Citroën, Fortis Living, Royal Life Saving Society.