SPS Technologies

SPS Technologies

Consistency of practice

A solution quickly implemented to suit the company’s immediate needs in upskilling front-line managers

The requirement

The General Manager discovered he needed to increase the skills of his front-line managers and he sought a solution that would suit the company’s immediate needs. His intention was to introduce an improvement programme quickly and cost effectively whilst ensuring it delivered the results needed.

Outcomes

  • Gained traction in the business, delivering clear return on investment in a short time
  • Provided a systemised management development programme for all of Shift Leaders
  • Covers all the basics to give a guaranteed level of competency at Shift Leader level
  • Managers contributing positively to delivering the daily profit and loss figure
  • Successfully used and owned by managers in the business, requiring no HR involvement
  • General managers spent their own budgets to get it happening as there was so much payback
  • The mentor guidance supported line managers in an out of comfort zone experience
  • Introduced it and gained buy-in in a small way, before delivering it to the whole business.

To find out more about our work with SPS Technologies, and for a free consultation as to how 26 Steps might benefit your organisation contact us.

‘Looking back, it’s been one of the greatest things I’ve done with my life. This is a second chance for me to really get my head down and so something with my life before it’s too late.’

Gemma

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Tatiana Pavlovsky, Learning and Development Manager, Hackney Learning Trust.

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Lyndsey Jephcott, Passenger Services Manager, Birmingham Airport

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