26 Steps to… Team Leading

Who is this for?

Supervisors, team leaders and other front line managers. It is suitable for those who are newly promoted into their role as well as existing managers who wish to recalibrate their skills and knowledge.  It can be used by aspiring managers if they have suitable responsibilities.

The benefits

  • Team leaders can immediately use the quality management practices in everyday situations
  • A rigour and reliability to front line management work
  • The programme is approved by the Institute of Leadership and Management (ILM) ensuring the materials and content are high quality

Which industry does this toolkit suit?

The toolkit is in use in councils, government, housing associations and the NHS but can be applied to all sectors.  Companies who have used it or are using it include Hackney Learning Trust, Peugeot Citroën, Fortis Living, Royal Life Saving Society.

‘Looking back, it’s been one of the greatest things I’ve done with my life. This is a second chance for me to really get my head down and so something with my life before it’s too late.’


‘We have been most impressed with the care and passion brought by Malvern Business Academy. All we can say is a big thank you.’

Tatiana Pavlovsky, Learning and Development Manager, Hackney Learning Trust.

’26 Steps is on my desk all the time which helps me to keep the programme on track. It has given the supervisors the right tools to be able to do their job and taken away any excuses.’

Lyndsey Jephcott, Passenger Services Manager, Birmingham Airport

Contact Us

To contact 26 Steps please email us at info@26steps.co.uk, phone us on 07968 052076,

01684 562169 or fill out the form below and we’ll get back to you.

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